Refund policy

Returns & Refunds

We accept returns or exchanges only for defective items or items sent in error. Please email info@buhiya.life within 14 days of delivery with your order number and photos. If the claim is confirmed, we will send a replacement or issue a refund, and we cover the shipping cost.

We cannot accept returns for reasons such as size, fit, color difference from screen images, or change of mind. For hygiene reasons, items that have been worn or tried on are treated as used. Sale items are not eligible.

Refunds are made to your original payment method after we receive and inspect the returned item (within 2 weeks). Orders can be cancelled before they ship.