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Terms of service

Terms of Service

These Terms of Service (the "Terms") set out the conditions for using the services (the "Services") provided by Buhiya.life ("we", "us") on this website. By using the Services, you agree to these Terms.

Chapter 1. General

Article 1 (Definitions)

  1. "Terms": these store Terms of Service.
  2. "We" / "us": the operator of this online store.
  3. "Services": the mail-order sales service we provide over the internet.
  4. "Purchaser": a person who orders products through our procedures after fully understanding and accepting these Terms and our Privacy Policy.
  5. "User": a person who searches, views or uses the images, text, designs, logos, videos, programs, ideas and other information (the "Content") we provide through the Services, after understanding and accepting these Terms and our Privacy Policy.

Article 2 (Application of the Terms)

These Terms apply to Users of the Services we provide over the internet. A User is deemed to accept these Terms when they start using the Services.

Article 3 (Changes to the Terms)

We may change these Terms within the scope of the purpose of the Services when we consider it necessary. Users and Purchasers who use the Services after a change are deemed to agree to the revised Terms.

Chapter 2. Purchasing products

Article 4 (Purchase of products)

  • Users may purchase products from us through the Services.
  • A User who wishes to purchase products must apply according to the procedures we set.
  • A sales contract for the products is formed between the User and us when the User confirms the delivery address, order details and other information they entered, clicks the order button, and then an email confirming the order reaches the User.
  • Notwithstanding the preceding paragraph, if there is any fraudulent or inappropriate conduct in connection with the use of the Services, we may cancel or terminate the sales contract or take other appropriate measures.
  • Users who are minors may not purchase products through the Services without the prior consent of a qualified legal representative.

Article 5 (Changes to registered information)

If any of the information a Purchaser entered at the time of purchase, such as name or address, changes, the Purchaser shall promptly notify us. Even if the information is updated, transactions already processed will be carried out based on the information before the update.

Article 6 (Payment)

  • The payment amount is the total of the selling price displayed on the site, consumption tax, shipping fee and fees. For overseas orders, import duties and taxes of your country may be charged separately (for US orders, we include the equivalent of US import duties in the price).
  • Payment for products purchased through the Services is limited to the payment methods we specify.
  • When paying by credit card, the Purchaser shall follow the terms of the separate contract with the card company. Any dispute between the Purchaser and the card company in connection with card use shall be resolved by them.
  • When a payment method designated by the Services requires a separate contract (including agreement to its terms) between the Purchaser and the payment company, the Purchaser shall follow those terms. Any dispute between the Purchaser and the payment company shall be resolved by them.

Article 7 (Returns)

We handle returns in accordance with the "Returns" section of the Legal Notice (Act on Specified Commercial Transactions) published on the site and with our Refund Policy.

Chapter 3. Handling of personal information

Article 8 (Personal information)

We handle personal information in accordance with our Privacy Policy.

Chapter 4. Responsibilities of users

Article 9 (Prohibited acts)

Users and Purchasers must not do any of the following when using the Services:

  1. Acts that cause or may cause nuisance, disadvantage or damage to other users, third parties or us.
  2. Acts that infringe or may infringe the copyright, trademark, patent or other intellectual property rights, portrait rights, personality rights, privacy rights, publicity rights or other rights of third parties or us.
  3. Acts contrary to public order and morals, or that violate or may violate laws and regulations.
  4. Using Content obtained through the Services outside the scope of private use.
  5. Copying, selling, publishing, distributing or disclosing Content obtained through the Services, directly or through other users or third parties, or similar acts.
  6. Acts that interfere with the operation of the Services or our other services.
  7. Acts that damage our reputation or credibility, or that we reasonably judge to be inappropriate.
  8. Any other act we judge to be inappropriate.

Chapter 5. Disclaimers

Article 10 (Disclaimers)

  1. We are not liable for any damage caused to third parties by a User's or Purchaser's violation of these Terms.
  2. We make no warranty as to the completeness, accuracy, reliability, usefulness or any other aspect of the Services or the information Users and Purchasers obtain through them.
  3. As a rule, we are not liable for any damage arising from the use of the Services and have no obligation to compensate for it. However, where the disclaimer provisions do not apply, for example because the contract is a consumer contract under the Consumer Contract Act of Japan, provisions that fully exempt us from liability do not apply. Where the contract is a consumer contract and we are liable for damages due to breach of obligation or tort, except in cases of intent or gross negligence on our part, our liability is limited to the amount the User or Purchaser paid us under these Terms in the year before the damage occurred.
  4. If a Purchaser fails or refuses to receive products, cannot receive them due to a long absence, the delivery address is unknown, or the Purchaser otherwise cannot receive them for their own reasons, we fulfill our delivery obligation and are released from it by contacting the Purchaser's registered contact and delivering the products to the delivery address specified at the time of purchase.

Chapter 6. Miscellaneous

Article 11 (Copyright and intellectual property)

Content provided through the Services belongs exclusively to us or to third parties with legitimate rights. If a problem arises between a User or Purchaser and a third party in violation of this Article, that User or Purchaser shall resolve it at their own responsibility and expense and shall not cause us any damage, loss or disadvantage.

Article 12 (Governing law)

These Terms are governed by the laws of Japan.

Article 13 (Consultation and jurisdiction)

Matters not provided for in these Terms, or any doubt about their interpretation, shall be resolved promptly through good-faith consultation between us and the User or Purchaser. For all disputes relating to these Terms, the court with jurisdiction over our location shall be the exclusive court of first instance by agreement.